Candy Casino Terms & Conditions

These Terms and Conditions govern your access to and use of Candy Casino, including its website, games, payment services, promotional offers and related features. By creating an account or using the platform, you confirm that you have read, understood and agreed to these terms.

Please review this document carefully before using Candy Casino. If you do not accept any part of these terms, you must not register, deposit funds, participate in games or otherwise use the service.

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Agreeing to These Terms

These Terms and Conditions form a binding agreement between you and Candy Casino. They apply to every visit, account activity, transaction and promotion connected with the platform. Certain games, payment methods or offers may also have specific rules, which will be displayed before you use them and will form part of this agreement.

Where a conflict exists between these general terms and a clearly stated game or promotional rule, the specific rule will apply only to the relevant activity. You are responsible for checking the current version of these terms before using the service.

Who May Use Candy Casino

Candy Casino is available only to individuals aged 18 or over. By registering, you confirm that you meet the minimum age requirement and that gambling is permitted for you in the jurisdiction where you are located.

You must not access the platform where online gambling is restricted or unlawful. Candy Casino may refuse access, cancel activity or close an account if it reasonably believes that a user does not satisfy age, location or other eligibility requirements.

Creating Your Account

Only one personal account may be opened by each customer unless Candy Casino has given written permission for an exception. Registration information must be accurate, complete and kept up to date. You must not register using another person's identity or provide misleading information.

Your login details are confidential. You are responsible for protecting your password and for all activity carried out through your account, except where the activity resulted directly from Candy Casino's failure to apply reasonable security measures. Notify Candy Casino promptly if you suspect unauthorised access.

Identity and Security Checks

Candy Casino may request documents or information to confirm your identity, age, address, payment ownership or other account details. Verification may be required before deposits, withdrawals, bonuses or continued access can be completed.

Documents must be genuine, current and readable. Candy Casino may suspend relevant account functions while checks are in progress and may retain verification records where necessary for operational, security or legal purposes. Failure to provide requested information may result in restricted access or account closure.

Funding Your Play

Deposits must be made through payment methods presented by Candy Casino and must come from a source that you are authorised to use. You must not deposit funds using another person's card, account or financial instrument without prior approval.

Before confirming a transaction, check the amount and any information shown on screen. Processing times, minimum or maximum limits and any applicable charges may vary by payment method. Candy Casino may decline, reverse or delay a deposit where a transaction appears irregular, unauthorised or inconsistent with these terms.

You should only deposit money that you can afford to lose. Funds held in your account are intended for permitted gaming activity and must not be used for unlawful purposes.

Requesting Withdrawals

Withdrawal requests are subject to account verification, security checks and any applicable game or promotional conditions. Candy Casino may return funds to the original payment method where practical or use another approved method in your name.

You may be asked to provide evidence that a payment method belongs to you. A withdrawal can be delayed, declined or adjusted if the account contains duplicate, disputed or incorrectly credited funds, or if there is a reasonable concern about fraud or misuse.

You remain responsible for ensuring that your payment details are accurate. Candy Casino is not responsible for delays caused by banks, payment providers or incorrect information supplied by you.

Promotional Offers and Bonuses

Bonuses, free plays and other promotions are offered subject to their individual terms. These may specify eligibility, qualifying deposits, wagering requirements, expiry dates, game contribution rules, maximum winnings or withdrawal restrictions. Read those conditions before accepting an offer.

Unless a promotion states otherwise, only one offer may be used by a customer, household, device or payment method. Candy Casino may cancel a bonus or adjust associated winnings where an offer has been obtained through error, abuse, multiple accounts or conduct that conflicts with its specific rules.

Unused promotional value may expire when the relevant period ends or when an account is closed, subject to any rights that cannot lawfully be excluded.

Using the Platform Properly

You may use Candy Casino only for personal entertainment and in accordance with these terms. You must follow instructions displayed on the platform and take reasonable steps to keep your device, software and account secure.

• Provide truthful information whenever Candy Casino requests it.
• Use only payment methods that you are authorised to use.
• Keep your account credentials private and secure.
• Check game rules, stakes and transaction details before confirming an action.
• Cooperate with reasonable security, verification and responsible gambling measures.

Conduct That Is Not Allowed

You must not use Candy Casino to commit fraud, launder money, evade restrictions or support any unlawful activity. You must not interfere with the platform, manipulate game outcomes or exploit a technical fault.

• Opening or controlling accounts for other people.
• Using automated software, bots, scripts or artificial intelligence to interact with games or account functions.
• Attempting to gain an unfair advantage through collusion, prohibited strategies or payment abuse.
• Introducing malware or attempting unauthorised access to systems, data or networks.
• Using stolen, compromised or unauthorised payment details.
• Harassing staff, other customers or service providers.

If an error credits your account or affects a game, you must not use the resulting benefit. Candy Casino may correct the error and review related activity.

Ownership of Content

All software, branding, graphics, text, design elements and other material made available through Candy Casino belong to Candy Casino or its licensors, unless stated otherwise. You receive a limited, personal and non-transferable right to use the platform for its intended purpose.

You must not copy, modify, distribute, publish, reverse engineer, frame or commercially exploit platform content without prior written permission. Nothing in these terms transfers ownership or intellectual property rights to you.

Limits on Responsibility

Candy Casino aims to provide a reliable service but does not guarantee that the platform will always be available, uninterrupted, error-free or compatible with every device. Access may be affected by maintenance, internet failures, third-party providers or circumstances outside reasonable control.

To the extent permitted by applicable law, Candy Casino is not responsible for losses caused by your failure to secure your account, inaccurate information, misuse of the platform, unauthorised access resulting from your actions, or interruptions beyond its reasonable control.

Nothing in these terms excludes or limits a right, guarantee or responsibility that cannot lawfully be excluded or limited. Where liability cannot be excluded, it will be limited to the extent permitted by applicable law.

When Access May Be Restricted

Candy Casino may suspend, limit or close an account where it identifies suspected fraud, prohibited conduct, failed verification, payment concerns, duplicate registration, breach of these terms or a need to protect customers and the platform.

Restrictions may also apply when required to manage security, responsible gambling concerns or operational risks. During a review, access to games, deposits, bonuses or withdrawals may be limited. Any genuine balance will be handled after relevant checks, subject to unresolved disputes, prohibited activity and applicable requirements.

Handling Personal Information

Candy Casino collects and uses personal information to create and manage accounts, process payments, verify identity, provide customer support, operate games, prevent misuse and meet applicable obligations. Information may be shared with trusted service providers where necessary for these purposes.

Security measures are used to protect personal information, although no online transmission or storage system can be guaranteed completely secure. Further details about collection, use, retention and individual rights should be read in the applicable privacy notice made available by Candy Casino.

Keeping Gambling Safer

Gambling should remain an entertainment activity, not a way to earn income or recover losses. Set a budget and time limit before you play, and never gamble with money needed for essential expenses.

• Take regular breaks and avoid playing when upset, tired or under the influence of alcohol.
• Do not chase losses or increase stakes to try to recover money.
• Use available account controls or limits where offered.
• Stop playing if gambling no longer feels controlled or enjoyable.
• Seek independent professional assistance if gambling is affecting your finances, relationships or wellbeing.

Candy Casino may apply responsible gambling measures, including limits, cooling-off arrangements or account restrictions, where appropriate. You may contact customer support to discuss available options.

Changes to This Agreement

Candy Casino may update these Terms and Conditions to reflect changes to the service, security practices, promotions or operational requirements. The latest version will be made available on the platform, with the effective date updated where appropriate.

When a change is significant, Candy Casino may provide notice through the platform or by another suitable method. Continuing to use the service after updated terms take effect indicates acceptance of the revised terms. If you do not agree, you must stop using your account.

How to Contact Candy Casino

For questions about these Terms and Conditions, account access, transactions, verification or responsible gambling options, contact Candy Casino through the support channel provided on the platform. Written enquiries may be sent to [email protected].

When contacting support, provide enough information to identify your account, but never include your password or complete payment credentials. Candy Casino may request further information to protect your account before discussing account-specific matters.

Last updated: 3 September 2026